Information We Collect*

We may collect the following types of information when you visit our website or interact with us:

*Personal Information:* This includes your name, email address, phone number, physical address, payment details, and any other personally identifiable information you provide to us when you contact us or make a purchase.

*Non-Personal Information:* This includes data such as your browser type, IP address, device information, and information about how you navigate and interact with our website. This information is collected through cookies and similar tracking technologies.

*2. How We Use Your Information*

We use the information we collect in the following ways:

– *To Provide Services:* To deliver the products and services you request, process transactions, and fulfill orders.
– *To Improve Our Website and Services:* To monitor and analyze usage patterns and user behavior to improve the quality of our website and services.
– *To Communicate With You:* To respond to inquiries, provide customer support, send updates, and communicate about your transactions or new products/services that may interest you.
– *For Marketing Purposes:* With your consent, we may use your contact information to send promotional materials, newsletters, or special offers related to our products and services.

*3. Cookies and Tracking Technologies*

We use cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience on our website. Cookies are small files stored on your device that help us understand your preferences and improve the functionality of our website.

You have the option to disable cookies through your browser settings. However, doing so may limit your ability to use certain features of our website.

*4. Data Security*

We take the security of your personal information seriously. We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

*5. Data Sharing and Disclosure*

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following cases:

– *Service Providers:* We may share your personal information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, delivery services). These providers are required to handle your personal information in accordance with applicable laws and this Privacy Policy.
– *Legal Compliance:* We may disclose your personal information if required by law or in response to a valid legal request, such as a subpoena or court order.
– *Business Transfers:* In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

*6. Your Rights and Choices*

You have the following rights regarding your personal information:

– *Access and Correction:* You have the right to access the personal information we hold about you and request corrections if the information is inaccurate or incomplete.
– *Deletion:* You can request the deletion of your personal information, subject to certain exceptions (e.g., when we need to retain the information for legal or business purposes).
– *Opt-Out of Marketing Communications:* You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise your rights, please contact us at the contact details provided below.

*7. Third-Party Links*

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

*8. Children’s Privacy*

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

*9. International Data Transfers*

If you are located outside of the United Arab Emirates (UAE) and use our services, please be aware that your personal information may be transferred to, stored, and processed in the UAE or other countries where we or our service providers operate. By using our services, you consent to such transfers.

*10. Changes to This Privacy Policy*

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

*11. Contact Us*

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Faisal Faryad Carpentry & Turning L.L.C
Email: info@ffct.ae
Phone: For Tools Sharpening: +971 50 567 6407
For Carpentry: +971 50 751 4886
Address: Dubai, United Arab Emirates